PeakStrategy

Frequently Asked Questions

How Much do you Charge for a Consulting Engagement?
Stock Certificate Related Questions
Agreements and Forms Questions
Business Manual Questions
Questions About Accessing Documents
Guarantee

Unfortunately we have to give you the same answer we recommend you give to your clients - it depends on the scale and scope of the engagement.  We have completed projects that have only required one half a days work as well as engagements that have lasted for six months.  We evaluate projects based upon our time, our resources and our capability.  We only select projects where we know we can deliver successful results.  We do believe we can complete projects better, faster and cheaper than our competitors.

Better - Each of our lead consultants have over 20 years of experience and our sole focus is on developing consulting practices

Faster - We have over 3000 products and processes that can quickly be adapted for your organization

Cheaper - With our focus on consultants and our proven products, we do not have to "re-invent the wheel" saving us time and you money

Can I use certificate more than once?
Yes, once you have downloaded the document you can use it over an over. 

What fields of the certificate can I change?
All the fields you need to change to customize the certificate for your company.  Some examples include State Name, Shareholder Name, Company Name, Date, etc.  If you look at the preview of the certificate you can change any text that is surrounded by these brackets < >.  There is some text on the certificate that is actually part of the certificate, however, even that can be modified electronically.  For example, what some customers have done is to cut and paste the certificate onto Microsoft Powerpoint and paste a white box over the text portion and add their own customized text.

Can you customize the certificate for me?
Because of the huge volume of certificates we sell each day we are not able to customize them for our customers. 

When I receive the documents what format will they be in?
The documents will be in a Microsoft Word format. 

Are the agreements fully customizable?
Yes, they are like any other Word document and can be customized to meet your needs. 

How does the purchasing process work?

1.  You purchase the product
2.  A download link will be sent to you at the email address that you provided
3.  Click on the link once and save it to your hard drive in a place that you will remember 

I am getting a message that says “Download trial limit exceeded” what should I do?
For security reasons, the link to the download is only available for 48 hours and one click on the download link.  If you receive this error message, reply back to the email you received from us when you purchased the document or call us at 800.221.3104 we will resend the download link.

What is the format of the document that I will receive?
The documents you will receive will be in a Microsoft Word format.  If you purchase a stock certificate kit it will be in a winzip file.  If you currently do not own winzip to download the file you can get a free trial at http://www.winzip.com/downwz.htm or you can get another similar program at http://www.rarlab.com/download.htm  

Do I have to use Microsoft Word to open and edit the certificate?
No the Apple version of Word works as well as some other compatible word processing programs.  If it is not compatible with your existing word processing programs, there are three alternatives.  First, you can download a free trial of Microsoft Word at http://office.microsoft.com/en-us/word/FX100487981033.aspx.  Second, if you prefer to work on the document in your existing software, download the free trial of Microsoft Word and then  you can save the file in a format that is compatible with your software (Rich Text Format is the most popular universal format), this is done by clicking on File>Save As>Save As Type.  Third, you can usually open the document up in Note Pad or Word Pad which is found in most computers.  This can be accessed usually by selecting Programs> Accessories.

Part of the document I cannot see, what should I do?
View the document in the Print Layout view.  This can be done by selecting View>Print Layout 

I ordered the document a few minutes ago and I still have not received an email, what should I do?
Check you Junk Email or Bulk Mail folders, often the email ends up there.  Also check to make sure the email you provided to us is the correct email address.

What is your guarantee?

It is very simple, if for any reason you are not satisfied with any purchase you may return it within 30 days of the purchase and receive a 100% refund.